In some instances, when trying to lively account, the person will obtain the next error message. In case you obtain this message, choose the SIGN IN tab on the left aspect of the pop up.
On the backside of the SIGN IN tab you’ll be able to click on on Set or Reset your Password on the backside of the tab.
Enter your e-mail handle within the FORGOT PASSWORD field.
You’ll obtain an e-mail with a hyperlink to reset your password. (Word that this e-mail MAY go to a junk or spam folder. In that case, they should transfer the e-mail to their inbox to be able to allow the hyperlink.)
Originally posted 2023-05-25 16:18:35.